Awarded
Contact Centre Telephony Solution
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Descriptions
PTI Cymru Ltd is seeking to contract with an organisation to undertake a replacement of its current Contact Centre telephony system. The scope of the contract will include the design, installation, maintenance and support of the solution.see more
Timeline
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Tender Regions
CPV Codes
72212511 - Desktop communications software development services
48510000 - Communication software package
48219700 - Communications server software package
50334400 - Communications system maintenance services
32571000 - Communications infrastructure
51300000 - Installation services of communications equipment
32523000 - Telecommunications facilities
72212510 - Communication software development services
32522000 - Telecommunications equipment
64227000 - Integrated telecommunications services
79510000 - Telephone-answering services
71316000 - Telecommunication consultancy services
32000000 - Radio, television, communication, telecommunication and related equipment
32412100 - Telecommunications network
45314000 - Installation of telecommunications equipment
64200000 - Telecommunications services
32524000 - Telecommunications system
51340000 - Installation services of line telephony equipment
72212500 - Communication and multimedia software development services
48511000 - Desktop communications software package
32570000 - Communications equipment
32573000 - Communications control system
32500000 - Telecommunications equipment and supplies
32412000 - Communications network
32520000 - Telecommunications cable and equipment
Keywords
telecom system
softphone app
telecom device
telecom network
network hubs
telecom hardware
comms systems
radio equipment
VoIP integration
phone support
SIP server tools
network devices
PC call manager
telecom gear
system upkeep
AV calibration
telecom stations
network hardware
network routers
call answering
+190 more
Workflows
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Details
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Buyer Information
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