Awarded

Contact Centre Telephony Solution

Descriptions

PTI Cymru Ltd is seeking to contract with an organisation to undertake a replacement of its current Contact Centre telephony system. The scope of the contract will include the design, installation, maintenance and support of the solution.

Timeline

Published Date :

2nd Jun 2017 8 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

radio equipment

television equipment

communication apparatus

telecom device

broadcast receiver

communications network

telecom network

data communication systems

networked communication infrastructure

telecommunications network

telephony network

carrier network

telecom infrastructure

telecom service network

telecommunications equipment

telecom supplies

communication devices

network hardware

telecom gear

supply components

telecommunications cables

fiber-optic cables

copper telecom cables

cable infrastructure

telecom hardware

network cabling components

telecom equipment

switching equipment

base stations

network routers

telecom hardware devices

telecommunications facilities

communications infrastructure

telecom stations

signaling facilities

network hubs

telecom system

voice/data system

communication network system

integrated telecom system

communications equipment

network devices

radio comms equipment

transmission infrastructure

network backbone equipment

comms systems

communications control system

comms switching system

telecom control unit

network control hardware

communications controller

telecommunications equipment installation

telecom systems fitting

network device installation

communication hardware setup

phone/data line integration

telecom infrastructure install

router/switch mounting

base station setup

telecom hardware fitting

telecom server software

SIP server tools

VoIP communications platform

message relay software

unified communications middleware

voice server controller

call processing software

IM server framework

session control applications

telecom integration server

instant messaging client

unified communications tool

presence status manager

text/voice/chat platform

internal messaging hub

notification dispatcher

threaded conversation interface

real-time alert system

communication history tool

message encryption client

softphone app

desktop VoIP client

integrated audio-chat tool

PC call manager

voice memo recorder

contact presence indicator

multimedia messaging app

desktop conferencing tool

chat overlay interface

screen-share initiator

PC repair

printer servicing

office equipment overhaul

telecom system maintenance

AV equipment check

hardware troubleshooting

network device servicing

AV calibration

peripheral diagnostics

system upkeep

multi-protocol radio check

network intercom servicing

security communication diagnostics

alarm system integration

dispatch console repair

paging system tune

command-and-control link maintenance

event logger reset

emergency comms check

encrypted comms verification

communication system installation

data network device fitting

telecom hardware setup

signal routing unit mounting

intercom integration

VoIP system installation

wireless comms device fitting

broadband terminal setup

satellite comms system installation

fiber-optic transceiver mounting

PSTN system installation

landline network device fitting

switchboard installation

PBX hardware setup

voice-grade telephone system mounting

landline cabling integration

TDM exchange unit installation

telephony line terminal fitting

POTS equipment setup

fixed-line network device integration

data transmission service

voice communication provision

telecom network operations

broadband connectivity service

telecom infrastructure management

IP telephony provision

leased line service

telecom carrier operations

network voice/data service

telecom traffic routing

all-in-one telecom solution

bundled voice-data network

unified communications provision

converged network service

integrated carrier offering

packaged telecom systems

hybrid connectivity solution

merged telecom services

end-to-end communication service

multi-service network integration

telecom consultancy

network planning advisory

communications systems consulting

telecom infrastructure design services

network optimization consulting

telecom policy advisory

telecommunications strategy services

broadband planning consultancy

wireless systems advisory

communications tech consultancy

communication platform coding

multimedia integration

voice-video module development

streaming support integration

media codec implementation

real-time messaging protocol

unified communications

media control API

audio-video synchronization

telepresence software

media streaming UX

interactive media framework

communication SDK creation

real-time collaboration features

multimedia pipeline design

chat system programming

VoIP integration

messaging queue services

real-time connection modules

presence detection

multimedia call handling

network signaling protocol

communication UI libraries

low-latency messaging

message encryption services

webinar integration

communication plugin development

network handshake modules

multi-user conferencing

desktop chat client development

pc-to-phone integration

LAN messaging software

desktop VoIP application

local presence tools

DCOM communication modules

desktop call notifications

file transfer integration

desktop conferencing UI

screen-sharing support for desktop

local network signaling

telephone-answering services

call answering

incoming call handling

message taking

switchboard services

receptionist answering

phone support

hotline management

call screening services

call center answering

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors