Awarded
COPE22-05 - IT Support Services
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Descriptions
Lot 1:External Server Support & Maintenance; Lot 2: External Managed IT Support Services
Timeline
Published Date :
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72253000 - Help-desk and support services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72315000 - Data network management and support services
72600000 - Computer support and consultancy services
72253200 - Systems support services
72250000 - System and support services
72315100 - Data network support services
71356300 - Technical support services
72610000 - Computer support services
Keywords
technical support services
help desk support
infrastructure support
system support
operational troubleshooting
technical user guidance
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
platform support modules
OS assistance services
infrastructure troubleshooting
server uptime monitoring
patch application support
remote diagnostics services
software maintenance workflows
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
network configuration management
infrastructure surveillance
node monitoring
network integrity support
traffic flow regulation
diagnostic network tools
interconnection services
managed switch support
virtual network assistance
enterprise network troubleshooting
network ticketing response
endpoint connectivity checks
live troubleshooting
port testing
physical cabling support
VPN diagnostics
router assistance
data link support
client/server connection help
downtime intervention
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
