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COR25199 Telephony Services
Descriptions
Torbay Council are seeking to appoint a supplier for the provision of Telephony software and associated services for the entire council. From April 2027 at the latest, Torbay Council are exploring a new internal telephony system across its entire estate and its wholly owned Company, SWISCo Ltd. This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover. Alongside this, a fully featured contact centre will need to be acquired. The contract dates provided are an estimated time period and may change following this expression of interest.
Timeline
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Tender Regions
CPV Codes
64200000 - Telecommunications services
Keywords
IP telephony provision
leased line service
telecom traffic routing
telecom carrier operations
data transmission service
telecom network operations
telecom infrastructure management
broadband connectivity service
network voice/data service
voice communication provision
Tender Lot Details & Award Criteria
1 Tender Lots
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