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COV - Market Engagement for Independent Childrens Complaints Investigation 2026
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Descriptions
Coventry City Council are seeking providers to deliver our Children Complaints service, the providers will support with all stages of our external complaints process. Over the past 6 months Coventry have required 90 complaints to be investigated. Should you have any queries in relation to this opportunity please issue these via the correspondence function of the portal.
Engagement
Providers are being invited to engage with the Council with queries in relation to this procurement.
Timeline
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Tender Regions
CPV Codes
79342300 - Customer services
Keywords
customer care
client support
client relations
service desk
customer interaction
social welfare provision
help desk services
personal care services
consumer assistance
after-sales support
customer services
public engagement programs
service experience management
community support services
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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Buyer Information
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