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CRM and Loyalty Agency Services

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Descriptions

1. Detailed CRM requirements are: • Project Management/Client Services including status calls, timing plans and project updates • Customer contact strategy to continue enhancing the CRM ecosystem with a focus on retention, increasing Averag ....see more

Timeline

Awarded Tender :

CRM and Loyalty Agency Services

Published Date :

8th Dec 2025 5 months ago

Published Date :

5th Jun 2025 11 months ago

Deadline :

8th Jun 2026 in 25 days

Contract Start :

1st Jan 2026

Contract End :

31st Dec 2028

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

79340000 - Advertising and marketing services

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk