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Customer Journey Mapping Project
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Descriptions
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need. A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
Timeline
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Tender Regions
CPV Codes
72220000 - Systems and technical consultancy services
79411100 - Business-development consultancy services
72221000 - Business analysis consultancy services
72224000 - Project management consultancy services
Keywords
PMO setup
KPI definition
budget planning
systems audit
performance optimization
scalability consulting
workflow improvement
impact assessment
critical path analysis
stakeholder workshops
performance monitoring
market entry strategy
IT infrastructure review
cost-benefit analysis
requirements gathering
functional analysis
enterprise growth advice
technical advisory
schedule optimization
business development consultancy
technical risk assessment
startup development counsel
project health assessment
solution feasibility studies
business scaling consultancy
business process modeling
partnership development services
project governance design
system architecture analysis
systems integration advice
stakeholder management planning
business planning support
risk management consulting
commercial expansion support
investment readiness advice
revenue growth strategies
business requirement specification
resource allocation planning
business case development
technical requirement definition
Tender Lot Details & Award Criteria
1 Tender Lots
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