Awarded
Customer Relations Management System
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Descriptions
Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to access and m ....see more
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Keywords
personalization engine
sales pipeline software
CRM API integration
lead-to-cash integration
feedback loop modules
CRM platform development
customer interaction module
contact analytics dashboards
customer support ticketing
campaign management features
Tender Lot Details & Award Criteria
1 Tender Lots
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