Awarded
Customer Relationship Management solution (CRM).
Descriptions
Customer Relation Management software package. Customer Relation Management software development services. The V&A Museum currently have a variety of aging systems to manage customer related functions and data. As a result, the V&A Museum are looking for a replacement Customer Relationship Management solution that will service the diverse needs of the museum. Alongside the standard functionality that comes with most modern CRM systems, the V&A have additional requirements for functionality in the areas of1. Events and Ticketing2. Resource booking3. Membership4. Fundraising and donationsThe CRM solution will also be integrated into existing V&A systems such as finance, online shop, stock management system and email marketing.The V&A are looking for an established market leading solution from a supplier who has relevant experience and expertise to meet the all of the requirements as detailed in the tender documents, including hosting and ongoing maintenance of the system and hardware.
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Possible Competitors
1 Possible Competitors
