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Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....

The scope of the programme is to procure and deliver a CRM solution for TfL to communicate with its customers on a range of topics, including service updates and marketing campaigns.

South Norfolk Council and Broadland District Council are offering this opportunity to participate in a competitive procedure with negotiation for a cloud-based customer experience platform. Both councils’ delivery plans outline a strategic objectiv ....

Customer Relationship Management (CRM) system used to record and manage workflow of all customer enquiries received via telephone, face to face and online and is required to be able to fully integrate with other systems including NEC Revenues, Benefi ....

The scope of this tender is to review proposals for the Provision and implementation of a Housing Management System with Customer Relationship Management.

CDPS are looking at procuring a CRM system and we would like to speak with interested Suppliers in August 2022 as part of market engagement to help refine our requirements.Please can you express your interest if you wish to participate in the market ....

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Software for Waste Management for In Cab Technology and Route Optimisation.