Closed

Customer Research and Engagement

Descriptions

NWL are looking for a supplier who can provide customer research and engagement and supporting consultancy services. In main this is to support Price Review 2029 (PR29). The plan will cover the services we will provide from 2030. The contract term will be four years, starting on the 1 April 2026.

Timeline

Published Date :

17th Nov 2025 2 months ago

Deadline :

12th Dec 2025 1 month ago

Contract Start :

31st Mar 2026

Contract End :

31st Mar 2030

Tender Regions

CPV Codes

73110000 - Research services

Keywords

technical review

research studies

knowledge acquisition

exploratory research

academic investigation

literature review

scientific analysis

data interpretation

project evaluation

strategic research planning

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Framework

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk