Awarded
Customer satisfaction surveys for Cottsway - AWARD
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Descriptions
We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.
Timeline
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Tender Regions
CPV Codes
79342310 - Customer survey services
79342311 - Customer satisfaction survey
79311210 - Telephone survey services
Keywords
opinion polling
survey execution
CATI services
CSAT surveys
post service evaluation
telephone polling
consumer survey analysis
remote survey conduction
outbound survey calls
telephone surveys
telephonic polling
satisfaction assessment
satisfaction metrics
customer survey services
client questionnaires
feedback collection
satisfaction index
customer insight gathering
customer experience feedback
satisfaction survey design
phone-based data collection
customer satisfaction survey
satisfaction benchmarking
client satisfaction measurement
customer feedback surveys
consumer satisfaction polling
opinion polling via phone
structured telephone interviews
phone questionnaire execution
Workflows
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Details
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