Awarded

Customer Services CRM System

Descriptions

Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.

Timeline

Published Date :

19th Dec 2025 22 days ago

Deadline :

22nd Jul 2025 5 months ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

file transcoder

text/voice/chat platform

digital signage tool

client-server middleware

subtitle editing tool

slideshow creator

integrated IT solution

presence status manager

playback interface

real-time alert system

turnkey IT system

streaming media tool

rich media editor

server lifecycle manager

internal messaging hub

mixed-license software

instant messaging client

bespoke systems package

media library manager

system deployment suite

content encoding suite

media sharing client

notification dispatcher

server provisioning engine

message encryption client

multi-purpose software toolkit

data center orchestration tool

communication history tool

high-availability system platform

audio-video editing suite

codec integration software

service monitoring dashboard

enterprise information platform

server virtualization manager

audio-video integration software

server infrastructure management

contract-based software set

broadcast content creator

cross-platform system bundle

multimedia authoring system

unified communications tool

interactive media platform

media conversion platform

multimedia presentation suite

vendor-neutral software pack

cross-format media converter

streaming communication tool

diverse application suite

software bundle installer

threaded conversation interface

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk