Open Closing in a 1 month
Defence Water Services Programme
Request tender documents
Save your time. You just request and we will send you the available documents.
Request for bid service
Save your time. You just request and we will arrange tender related all available documents to bid writers for the best possible quote.
Descriptions
The Defence Infrastructure Organisation (DIO) on behalf of the Ministry of Defence (MOD), is looking to secure the provision of end-to-end WWW services for the MOD's specified estate in England and Wales, through a single Managed Service Provider (MSP).
MOD has a significant and geographically dispersed WWW estate in England and Wales with a combination of public supply and its own private water network. The Contract will go-live in 2 main stages with Wales and South-West England going first on 01 Dec 2028, with the rest of England on 30 Mar 2030, with the other smaller requirements going live as the Authority's other contracts and agreements expire or earlier with the agreement of the MSP.
The Defence Water Services Programme (DWSP) will deliver a single contract to effectively support, manage and assure supply chain WWW service provision, delivering a common user experience across the England and Wales estate. Due to the extent and dispersed nature of MOD WWW assets, the MSP will need to demonstrate all technical competencies required to deliver the full spectrum of WWW services which may include but may not be limited to:
Operational Water and Wastewater Services
Water Abstraction & Treatment Water Abstraction & Treatment
Abstraction licensing management
Water resource management
Operation and maintenance of raw water reservoirs and water treatment works
Provision of emergency water supplies and alternative supplies for security and resilience
Long-term asset management planning
Potable Water Distribution & Measurement Maintenance of water mains and service pipes
Lead pipe replacement
Operation and maintenance of service reservoirs, booster pumps and Pressure Reducing Valves (PRVs)
Additional dosing
Metering and measurement
Pre-planned maintenance and reactive repairs
Proactive investment planning
Long-term asset management planning
Non-Potable Water Systems (e.g. Fire Mains) Operation and maintenance of emergency water storage, dedicated fire mains, valves and hydrants, softened water systems and saltwater systems
Pre-planned maintenance and reactive repairs
Proactive investment planning
Wastewater Collection (Sewerage & Pumping) Sewage collection and sewerage systems
Operation and maintenance of sewage pumping stations, rising mains, combined sewer overflows
Resolve sewer blockages and flooding
Long-term asset management planning
Wastewater Treatment & Discharge Sewage treatment
Management of discharge consents/permits
MCERTS calibration and reporting
Sludge treatment and disposal
Pre-planned maintenance and reactive repairs
Proactive investment
Long-term asset management planning
Surface Water Systems Operation and maintenance of oil water interceptors, surface water sewers and surface water discharges
Flood defences and surface water flooding management
Reactive repairs
Proactive investment
Long-term asset management planning
Helpdesk & Stakeholder Management 24/7 omnichannel helpdesk
Incident management and emergency Water and Wastewater services
Job triage, scheduling, and feedback
Complaints resolution
Performance management
Water and Wastewater Sampling & Analysis Water and Wastewater quality sampling
Specialist laboratory and testing
Reporting
Specific sampling and analysis services
Water and Wastewater Management Services
Statutory Undertaker (SU) & Retailer Charges SU relationship management
Cost forecasting
SU annual negotiations
Maximum Daily Demand (MDD) tariffs management
Management of trade effluent discharge consents
Retailer contract negotiation
Issue resolution
Estate Development & Change Liaison with estate development teams and developers
Approvals for WWW connections
Acceptance and management of third-party assets
Management of MOD Third-Party agreements Easements and access rights
MOD customer management and charging
Third party agreements and base separations
Supplier Management Appointment and management of suppliers
Small to medium sized enterprise (SME) analysis
Other Services
Energy management Implementation of an energy management strategy
Network optimisation Advise MOD on asset optimisation
Identify over/under capacity
Recommend removal of surplus or redundant assets
Security and Resilience of Supply Collaborate with MOD to mitigate security and supply resilience issues
Demand Supply Balancing Ensure a sustainable water supply that meets actual and forecasted demand
Meter Calibration Verify and adjust water meter accuracy
Anomaly Investigation
Detection of unusual behaviours in water systems
Analysis of deviations from normal operations
Response to anomalies across the water cycle
Licensing and Permit Management Management of licenses and permits
Innovation Support MOD in driving and implementing innovation
Further information regarding the scope of the contract and the key features of the future arrangements can be found in the DWSP Concept Paper. During the life of the contract there may be growth or reduction in estate driven by changes in defence outputs and requirements.
Timeline
Pretender :
Published Date :
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
45246410 - Flood-defences maintenance works
72253000 - Help-desk and support services
45232450 - Drainage construction works
71900000 - Laboratory services
44482200 - Fire hydrants
50413200 - Repair and maintenance services of firefighting equipment
44163100 - Pipes
45232410 - Sewerage work
45246400 - Flood-prevention works
79112100 - Stakeholders representation services
79993000 - Building and facilities management services
65110000 - Water distribution
38421100 - Water meters
50411100 - Repair and maintenance services of water meters
71314200 - Energy-management services
48444100 - Billing system
Keywords
pipes
fire hydrant
HVAC oversight
hydrant valve
process piping
safety hydrants
floodwall repair
seal replacement
hot water meters
street hydrant
soil testing lab
water meters
liaison services
tubular conduits
dam crest repair
plumbing tubes
premises upkeep
site management
billing data API
nozzle cleaning
energy auditing
policy advocacy
facility operation
flow rate testing
casing inspection
property supervision
municipal hydrant
sewer system erection
flood barriers servicing
spillway maintenance
safe water distribution
stakeholder advocacy
water outlet hydrants
building maintenance
village water connection
facilities management
sewerage civil works
utility efficiency
24/7 user assistance
inline water meters
meter rev-counter reset
flood-prevention works
sample preparation
power usage analysis
rate plan configurator
extinguisher servicing
leak detection repair
public water network
energy optimization
payment tracking module
municipal sewer works
fluid transport tubes
underground hydrants
foam system check
household water service
levee reinforcement
drainage network build
fire alarm calibration
levee system build
service request handling
chemical testing lab
embankment upkeep
utility management
fire pump inspection
domestic water meters
bulk water distribution
alarm panel diagnostics
residential water supply
quality assurance lab
energy management
drinking water meters
valve lubrication
multi-tier helpdesk
client representation
flow rate water gauges
interest mediation
energy cost control
wastewater line build
potable water delivery
test method validation
firefighting hydrants
water meter calibration
urban water network
payment reminder module
water metering service
microbiological analysis
hydrant assemblies
river flood control
utility usage monitoring
user support ticketing
housing gasket seal
industrial water meters
incident logging system
water pulse sensor fix
remote IT support
efficiency improvement
usage billing tool
hydrant flow test
field drainage works
cold water meters
floodgate construction
calibration laboratory services
sewerage infrastructure works
sub-surface drainage system works
technical troubleshooting interface
surface water drainage build
flood prevention system upkeep
overflow management works
protection structure maintenance
suppression system testing
water containment projects
continuous water flow service
infrastructure maintenance
stakeholders representation services
billing analytics dashboard
drainage prevention systems
support team coordination
sewage network construction
land drainage infrastructure
subscriber billing platform
flood defence engineering
invoice generation engine
flood relief channel build
building energy management
waste & storm sewer build
energy performance services
public affairs representation
anti-flood infrastructure
recurring billing scheduler
pipeline trenching for sewerage
environmental lab testing
stakeholder engagement support
materials characterization
issue resolution workflow
sanitary drainage network build
building services coordination
meter reading accuracy check
drainage system construction
interest group representation
sewer pipeline installation
storm surge barrier installation
emergency lighting maintenance
sprinkler head replacement
invoice validation system
flood-defences maintenance works
storm drainage pipeline works
river defence rehabilitation
surface water control construction
stormwater channel installation
firefighting water points
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
