Awarded
Delivering Customer Focus
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Descriptions
The purpose of the requirement is summarised as 'Our customers are central to everything we do in Natural Resources Wales (NRW) and our success depends on how we engage both our internal customers (staff) and external customers. We want to understand ....see more
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
79342310 - Customer survey services
79342311 - Customer satisfaction survey
79342300 - Customer services
Keywords
customer care
opinion polling
survey execution
client support
client relations
CSAT surveys
service desk
post service evaluation
customer interaction
consumer survey analysis
satisfaction assessment
satisfaction metrics
customer survey services
client questionnaires
help desk services
feedback collection
consumer assistance
after-sales support
satisfaction index
customer services
customer insight gathering
customer experience feedback
satisfaction survey design
customer satisfaction survey
satisfaction benchmarking
client satisfaction measurement
customer feedback surveys
consumer satisfaction polling
service experience management
Workflows
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Details
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Buyer Information
Name :
