Awarded
Development, Maintenance and Support of the Livestock and Meat Commission's Farm Quality Assurance Scheme (FQAS) Customer Relationship Management (CRM) Database
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Descriptions
This procurement is for the on-going development, support and maintenance of the Northern
Ireland Beef and Lamb Farm Quality Assurance Scheme (NIBL FQAS) Customer Relationship
Management (CRM) Database. LMC uses the NIBL FQAS CRM database to manage and
operate this NIBL FQAS on a daily basis. In order to operate NIBL FQAS effectively and
efficiently a database is required to store information in relation to NIBL FQAS participant's
membership, registration, inspection and certification.
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72500000 - Computer-related services
50312110 - Maintenance of mainframe computers
72610000 - Computer support services
Keywords
desktop aid
IT asset support
memory refresh
client-computer support
user support solutions
24/7 user assistance
tape drive calibration
cooling fan replacement
backup unit check
IT support services
workstation management
service request handling
endpoint management
diagnostic software run
help desk services
remote support services
technical assistance
multi-tier helpdesk
system troubleshooting
computing assistance
user support ticketing
power module test
incident logging system
remote IT support
console panel cleaning
mainframe health check
firmware patching
system log review
technical troubleshooting interface
technical incident resolution
system lifecycle administration
computer utility coordination
general computing assistance
support team coordination
on-premise system support
issue resolution workflow
digital service provisioning
integrated tech solutions
technology operations assistance
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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