Awarded

Development, Maintenance and Support of the Livestock and Meat Commission's Farm Quality Assurance Scheme (FQAS) Customer Relationship Management (CRM) Database

Descriptions

This procurement is for the on-going development, support and maintenance of the Northern

Ireland Beef and Lamb Farm Quality Assurance Scheme (NIBL FQAS) Customer Relationship

Management (CRM) Database. LMC uses the NIBL FQAS CRM database to manage and

operate this NIBL FQAS on a daily basis. In order to operate NIBL FQAS effectively and

efficiently a database is required to store information in relation to NIBL FQAS participant's

membership, registration, inspection and certification.

Timeline

Published Date :

4th Jul 2025 2 months ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

console panel cleaning

firmware patching

memory refresh

system log review

backup unit check

diagnostic software run

tape drive calibration

power module test

cooling fan replacement

mainframe health check

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

IT asset support

system lifecycle administration

technology operations assistance

digital service provisioning

endpoint management

integrated tech solutions

computer utility coordination

on-premise system support

general computing assistance

workstation management

IT support services

technical assistance

helpdesk services

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors