Awarded
Development, Maintenance and Support of the Livestock and Meat Commission's Farm Quality Assurance Scheme (FQAS) Customer Relationship Management (CRM) Database
Descriptions
This procurement is for the on-going development, support and maintenance of the Northern
Ireland Beef and Lamb Farm Quality Assurance Scheme (NIBL FQAS) Customer Relationship
Management (CRM) Database. LMC uses the NIBL FQAS CRM database to manage and
operate this NIBL FQAS on a daily basis. In order to operate NIBL FQAS effectively and
efficiently a database is required to store information in relation to NIBL FQAS participant's
membership, registration, inspection and certification.
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72500000 - Computer-related services
50312110 - Maintenance of mainframe computers
72610000 - Computer support services
Keywords
console panel cleaning
firmware patching
memory refresh
system log review
backup unit check
diagnostic software run
tape drive calibration
power module test
cooling fan replacement
mainframe health check
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
IT support services
technical assistance
helpdesk services
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors