Closed

Didcot Town Council IT support contract tender

Descriptions

Didcot Town Council has embraced many changes over the last five years - especially in the IT infrastructure of the Council offices and is now seeking an organisation to provide an IT Support contract which will include management of our existing IT ....see more

Timeline

Published Date :

25th Jul 2025 8 months ago

Deadline :

15th Aug 2025 7 months ago

Contract Start :

29th Sep 2025

Contract End :

30th Sep 2028

Keywords

UPS testing

desktop aid

equipment audit

SLA management

RAID array check

SAN cable repair

power supply test

tech assistance packages

client-computer support

user inquiry handling

software troubleshooting

user support solutions

IT support services

full-cycle IT support

managed systems support

cooling unit replacement

help desk services

network card diagnostics

remote support services

server rack servicing

technical assistance

system troubleshooting

computing assistance

IT support framework

backup hardware check

user support coverage

bug ticket processing

technical incident resolution

license management support

infrastructure maintenance

version patching services

end-to-end system services

blade server firmware update

long-term software upkeep

feature request coordination

integrated system operations

reactive and proactive IT services

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk