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Didcot Town Council IT support contract tender
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Descriptions
Didcot Town Council has embraced many changes over the last five years - especially in the IT infrastructure of the Council offices and is now seeking an organisation to provide an IT Support contract which will include management of our existing IT ....see more
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Tender Regions
CPV Codes
72261000 - Software support services
72250000 - System and support services
72610000 - Computer support services
50312600 - Maintenance and repair of information technology equipment
Keywords
UPS testing
desktop aid
equipment audit
SLA management
RAID array check
SAN cable repair
power supply test
tech assistance packages
client-computer support
user inquiry handling
software troubleshooting
user support solutions
IT support services
full-cycle IT support
managed systems support
cooling unit replacement
help desk services
network card diagnostics
remote support services
server rack servicing
technical assistance
system troubleshooting
computing assistance
IT support framework
backup hardware check
user support coverage
bug ticket processing
technical incident resolution
license management support
infrastructure maintenance
version patching services
end-to-end system services
blade server firmware update
long-term software upkeep
feature request coordination
integrated system operations
reactive and proactive IT services
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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