Awarded
Digital Alarm Installation and Resident Communications
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Descriptions
Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is ....See More
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Tender Regions
CPV Codes
79512000 - Call centre
72267100 - Maintenance of information technology software
45310000 - Electrical installation work
72222300 - Information technology services
Keywords
CRM calls
system updates
building wiring
patch management
cable routing
inbound/outbound calls
IT operations management
system provisioning
help desk support
circuit installation
system monitoring
internal power grid
multi-channel support
software servicing
helpdesk call centre
IT lifecycle support
IT software maintenance
lighting and power setup
IT backup services
call handling services
call queue management
IT system support
telemarketing operations
application upkeep
network administration
call centre services
electrical installation
server management
ongoing software care
corrective maintenance
service desk operations
preventive maintenance
electrical infrastructure
electrical connection works
electrical network installation
customer contact management
infrastructure maintenance
electrical systems fitting
software error resolution
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
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