Awarded

Digital Customer Experience.

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Descriptions

Business Stream is seeking a partner to improve customer communication experience across multiple channels and all stages of the Customer Journey. It is anticipated that over the period of the contract the chosen bidder will be required to provide co ....see more

Timeline

Published Date :

14th Sep 2016 9 years ago

Deadline :

8th Jun 2026 in 25 days

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands England Scotland Northern Ireland Isle of Man Channel Islands Ireland London

CPV Codes

72212445 - Customer Relation Management software development services

48445000 - Customer Relation Management software package

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Scottish Water Business Stream Limited

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk