Open Closing in a 8 months
Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services
Descriptions
This is a replacement of the existing NHS England endorsed Framework Agreement. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution
Timeline
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Tender Regions
CPV Codes
32332100 - Dictating machines
72800000 - Computer audit and testing services
48314000 - Voice recognition software package
32342450 - Voice recorders
72000000 - IT services: consulting, software development, Internet and support
72317000 - Data storage services
72300000 - Data services
79551000 - Typing services
48900000 - Miscellaneous software package and computer systems
79550000 - Typing, word-processing and desktop publishing services
72250000 - System and support services
72610000 - Computer support services
72212314 - Voice recognition software development services
48311000 - Document management software package
32344110 - Voice-logging system
48517000 - IT software package
72268000 - Software supply services
72212000 - Programming services of application software
Keywords
dictating machines
dictaphones
voice recorders
speech recorders
dictation devices
dictation recorders
digital voice recorders
handheld voice recorders
audio note recorders
voice logging systems
call recording systems
radio traffic loggers
telephony recording devices
audio logging equipment
electronic filing system
document archiving software
records management suite
digital document repository
metadata-driven DMS
version control software
compliance document storage
workflow-enabled DMS
enterprise document platform
secure document library
speech-to-text software
voice command engine
dictation transcription tool
ASR software
speaker-independent voice system
hands-free voice interface
call center voice analytics
multilingual speech recognizer
real-time dictation software
conversational AI module
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
application software development
mobile app programming
web application coding
desktop app development
API integration
form-based application design
voice recognition
speech-to-text modules
acoustic model tuning
voice command integration
speaker identification
noise-cancellation interface
real-time transcription APIs
language model adaptation
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
software distribution
licensed software supply
packaged software delivery
enterprise software provision
off-the-shelf software
software licensing
commercial software solutions
software sales
IT application supply
digital software products
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
data archiving
digital storage
cloud data storage
secure file retention
electronic backup
offsite storage
database preservation
long-term data safekeeping
hosted storage systems
IT data vault
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT auditing
software testing
system compliance verification
hardware diagnostics
penetration testing
system certification support
risk evaluation
cybersecurity assessment
digital quality control
regulatory audit preparation
typing services
word-processing services
desktop publishing services
data entry typing
document formatting
DTP services
manuscript preparation
layout design typing
document typing and layout
editorial typing
text transcription
transcription services
manual typing operations
document typing
keyboard data entry
shorthand transcription
typewritten document production
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
