Open Closing in a 4 months

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

Descriptions

This is a replacement of the existing NHS England endorsed Framework Agreement. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution

Timeline

Published Date :

23rd May 2025 8 months ago

Deadline :

23rd May 2026 in a 4 months

Contract Start :

19th Jan 2026

Contract End :

18th Jan 2034

Keywords

IT data vault

IT auditing

ASR software

digital storage

IT consulting

speech recorders

desktop aid

DTP services

software sales

offsite storage

web services

voice recorders

network support

cloud services

software testing

typing services

API integration

data services

data archiving

risk evaluation

editorial typing

document typing

dictaphones

IT outsourcing

layout design typing

document formatting

radio traffic loggers

client-computer support

tech assistance packages

information retrieval

keyboard data entry

voice recognition

user support solutions

secure document library

IT service desk software

software development

cybersecurity support

patch management utility

IT application supply

data asset handling

cloud data storage

IT support services

application maintenance

handheld voice recorders

voice logging systems

word-processing services

IT workflow engine

enterprise IT toolset

records management suite

full-cycle IT support

audio logging equipment

network management suite

integrated IT solution

text transcription

desktop app development

digital quality control

workflow-enabled DMS

audio note recorders

managed systems support

penetration testing

turnkey IT system

IT asset inventory

dictation recorders

manuscript preparation

mobile app programming

voice command engine

software distribution

info-tech data support

version control software

help desk services

digital transformation

speech-to-text modules

remote support services

transcription services

speech-to-text software

technical assistance

database solutions

technical support

cybersecurity assessment

IT data solutions

mixed-license software

system troubleshooting

bespoke systems package

computing assistance

licensed software supply

off-the-shelf software

system utilities bundle

electronic backup

hardware diagnostics

acoustic model tuning

digital voice recorders

system integration

manual typing operations

shorthand transcription

conversational AI module

electronic filing system

software customization

database preservation

dictating machines

dictation devices

call recording systems

hosted storage systems

IT support framework

metadata-driven DMS

data entry typing

user support coverage

software licensing

web application coding

secure file retention

speaker identification

form-based application design

technical incident resolution

speaker-independent voice system

multi-purpose software toolkit

IT infrastructure management

electronic records management

language model adaptation

packaged software delivery

system certification support

noise-cancellation interface

structured data operations

multilingual speech recognizer

infrastructure maintenance

call center voice analytics

end-to-end system services

hands-free voice interface

dictation transcription tool

commercial software solutions

compliance document storage

enterprise document platform

enterprise data workflows

typewritten document production

infrastructure monitoring platform

voice command integration

real-time transcription APIs

enterprise software provision

contract-based software set

systems automation package

cross-platform system bundle

document typing and layout

telephony recording devices

real-time dictation software

application software development

long-term data safekeeping

digital software products

digital information services

integrated system operations

vendor-neutral software pack

reactive and proactive IT services

desktop publishing services

system compliance verification

regulatory audit preparation

document archiving software

diverse application suite

software bundle installer

configuration deployment tool

digital document repository

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Workflows

Status :

Open

Procedure :

OpenOJEU

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Framework

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk