Open Closing in a 9 months

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

Descriptions

This is a replacement of the existing NHS England endorsed Framework Agreement. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution

Timeline

Published Date :

23rd May 2025 2 months ago

Deadline :

23rd May 2026 in a 9 months

Contract Start :

19th Jan 2026

Contract End :

18th Jan 2034

Keywords

dictating machines

dictaphones

voice recorders

speech recorders

dictation devices

dictation recorders

digital voice recorders

handheld voice recorders

audio note recorders

voice logging systems

call recording systems

radio traffic loggers

telephony recording devices

audio logging equipment

electronic filing system

document archiving software

records management suite

digital document repository

metadata-driven DMS

version control software

compliance document storage

workflow-enabled DMS

enterprise document platform

secure document library

speech-to-text software

voice command engine

dictation transcription tool

ASR software

speaker-independent voice system

hands-free voice interface

call center voice analytics

multilingual speech recognizer

real-time dictation software

conversational AI module

enterprise IT toolset

system utilities bundle

network management suite

IT service desk software

configuration deployment tool

infrastructure monitoring platform

patch management utility

IT asset inventory

IT workflow engine

systems automation package

software bundle installer

integrated IT solution

diverse application suite

bespoke systems package

multi-purpose software toolkit

turnkey IT system

mixed-license software

cross-platform system bundle

vendor-neutral software pack

contract-based software set :contentReference[oaicite:1]{index=1}

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

application software development

mobile app programming

web application coding

desktop app development

API integration

form-based application design

voice recognition

speech-to-text modules

acoustic model tuning

voice command integration

speaker identification

noise-cancellation interface

real-time transcription APIs

language model adaptation

end-to-end system services

IT support framework

infrastructure maintenance

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

software distribution

licensed software supply

packaged software delivery

enterprise software provision

off-the-shelf software

software licensing

commercial software solutions

software sales

IT application supply

digital software products

data services

IT data solutions

digital information services

database solutions

information retrieval

structured data operations

electronic records management

data asset handling

info-tech data support

enterprise data workflows

data archiving

digital storage

cloud data storage

secure file retention

electronic backup

offsite storage

database preservation

long-term data safekeeping

hosted storage systems

IT data vault

IT support services

technical assistance

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

IT auditing

software testing

system compliance verification

hardware diagnostics

penetration testing

system certification support

risk evaluation

cybersecurity assessment

digital quality control

regulatory audit preparation

typing services

word-processing services

desktop publishing services

data entry typing

document formatting

DTP services

manuscript preparation

layout design typing

document typing and layout

editorial typing

text transcription

transcription services

manual typing operations

document typing

keyboard data entry

shorthand transcription

typewritten document production

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors