Open
DWP Strategic Video Channels
Descriptions
The Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer) in line with its Digital Strategic Roadmap to deploy multi-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey. To facilitate this, DWP has an emerging requirement which they would like to explore with the market and understand offerings. The maturity of our customers' technical capability has been rapidly evolving, and DWP requires a flexible solution that can be used across different lines of businesses. As such, DWP is considering a range of flexible solutions from COTS to bespoke packages. Suppliers are requested to register their interest by writing to cd.digitalchannels@dwp.gov.uk. Please note that a Government Legal Services Mutual Non-Disclosure Agreement (NDA) will need to be signed and returned in order to receive the requirements along with a Request for Information questionnaire. Should a supplier have a pre-existing NDA with DWP then the details will need to be confirmed for validation. ** The deadline for the responses to the RFI is Monday 18th September. Suppliers may still register their interest before this date but no extensions will be granted.**
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
South West
South East
West Midlands
East Midlands
London
East of England
Ireland
Channel Islands
Isle of Man
Northern Ireland
Scotland
England
Wales
North East
Yorkshire and The Humber
North West
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72212515 - Video conferencing software development services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
video call engine programming
multi-party video bridge
screen-sharing interface
participant control UI
video codec optimization
live chat integration
recording module
bandwidth adaptive streaming
echo cancellation design
virtual background support
Tender Lot Details
2 Tender Lots
Workflows
Status :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
TenderBase ID :
Low Value :
High Value :
Region :
Attachments :
Buyer Information
Address :
Website :
Procurement Contact
Name :
Designation :
Phone :
Email :
Possible Competitors
1 Possible Competitors
