Open
DWP Strategic Video Channels
Request tender documents
Save your time. You just request and we will send you the available documents.
Request for bid service
Save your time. You just request and we will arrange tender related all available documents to bid writers for the best possible quote.
Descriptions
The Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer) in line with its Digital Strategic Roadmap to deploy multi-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey. To facilitate this, DWP has an emerging requirement which they would like to explore with the market and understand offerings. The maturity of our customers' technical capability has been rapidly evolving, and DWP requires a flexible solution that can be used across different lines of businesses. As such, DWP is considering a range of flexible solutions from COTS to bespoke packages. Suppliers are requested to register their interest by writing to cd.digitalchannels@dwp.gov.uk. Please note that a Government Legal Services Mutual Non-Disclosure Agreement (NDA) will need to be signed and returned in order to receive the requirements along with a Request for Information questionnaire. Should a supplier have a pre-existing NDA with DWP then the details will need to be confirmed for validation. ** The deadline for the responses to the RFI is Monday 18th September. Suppliers may still register their interest before this date but no extensions will be granted.**
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
Keywords
IT consulting
web services
network support
cloud services
recording module
IT outsourcing
live chat integration
software development
cybersecurity support
application maintenance
screen-sharing interface
video codec optimization
echo cancellation design
participant control UI
help desk services
digital transformation
technical support
system integration
software customization
multi-party video bridge
virtual background support
IT infrastructure management
video call engine programming
bandwidth adaptive streaming
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
