Dynamic Scheduling Software: 2014.

Descriptions

Northampton Borough Council uses Capita Software services for its Housing application including, at present, the Open Mobile software. The Property Maintenance Department undertakes Responsive repairs and Emergency repair work to the Council's housing stock of approx.12000 homes and at present the works are scheduled either by using the Capita Open Housing Diary system or manually by the Supervisors and Admin team. On an annual basis the Property Maintenance Department undertakes in excess of 40 000 reactive repairs and 1 100 voids. Requirements: In phase 1 of the project it is the Council's intention to introduce and integrate into its IT process a new scheduling solution and mobile software to replace CSS Open Mobile. The new way of working will handle all the mobile operations and surveyors diaries, including Responsive Repairs Domestic appointments, and scheduled work on Void Properties. It is the intention that a second phase of the project will encompass additional departments within the Council to utilise the benefits of a scheduling system after successful implementation of phase 1. It is imperative that the Scheduling Solution is able to deliver, but not limited to, the following requirements as a minimum: ICT compatibility — Essential Operating Requirements Server Operating Systems- Windows 2008 R2 or above. NBC would require the solution to reside on virtual servers- VM ware ESX Version 5 SQL database conformity requirements are Microsoft SQL server 2008 R2 or above Fully Gov Connect compliant- current standards V4.1 Useable by thin client users on Wyse terminals, operating system=VMware VDI/ Windows 7 Client OS Ability to be compatible with and use industry standard mobile devices e.g. Android, IOS, and windows and have the ability to work with users own devices should the need arise. Interface Ability; Essential to have the ability to interface with the following applications Capita Software Services Open Housing, Open Contractor. Northampton Borough Council is currently using Open Mobile provided by Capita Software Services, we require this module to be replaced by an alternative integral Mobile Solution Keyfax repairs Diagnostic Tools Travis Perkins for Van stock For Phase 2 of the project potentially: Civica W2 Electronic Document Management System Northgate M3.