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Early Market Engagement (EME): Technology Efficiency & Digital Workplace Transformation Services
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Descriptions
The LSB are a legal oversight regulator conducting early market engagement to inform an urgent procurement for technology efficiency and digital workplace transformation services.
This EME seeks indicative pricing and capability information to support business case approval and enable a swift procurement process.
Our Context:
We are an oversight regulator experiencing significant workload growth while organisational size remains static. We need to urgently improve operational efficiency to free up capacity and enable our existing workforce to meet increased demands effectively. Senior leadership is committed to rapid transformation with a strong mandate for efficiency improvements.
What We Need:
A supplier to deliver transformational change across five key objectives:
Transform Statutory Decisions processes (Priority #1) - modernise workflows, improve efficiency, reduce cycle times
Drive productivity & cultural change - build widespread engagement, streamline decision-making, modernise workplace practices
Improve employee experience - overhaul internal communications, redesign onboarding, enhance digital workplace
Ensure compliance - maintain GDPR and information security standards
Build retention through skills - provide transferable digital workplace skills and development opportunities
Timeline:
EME responses due: 1 week from publication - 15 December 2025
Work must commence: January 2026
Formal procurement may launch within 2 weeks of EME responses (subject to budget approval)
What We're Asking For:
Maximum 3-page response covering:
Indicative pricing for discovery, strategy/implementation, and change management
ONE relevant case study (public sector preferred)
Compliance credentials checklist (ISO 27001, Cyber Essentials Plus, GDPR, etc.)
Confirmation of January 2026 availability
Important: This is market testing only. Proceeding to formal ITT is subject to budget approval and resource availability. We may not issue an ITT, may delay, or modify scope. This creates no obligation on either party.
Key Requirements:
Public sector digital transformation experience essential
Proven change management methodology
Experience with statutory/regulatory processes desirable
Must work within risk-averse, legally compliant environments
Quick mobilisation capability for January start
Responses will inform our budget planning, procurement approach, and scope refinement for any formal tender.
Please send responses to tenders@legalservicesboard.org.uk
Timeline
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72416000 - Application service providers
72222000 - Information systems or technology strategic review and planning services
72513000 - Office automation services
72224000 - Project management consultancy services
Keywords
IT strategy planning
roadmap development
capability assessment
digital transformation roadmap
IT governance framework
technology investment planning
maturity modeling
strategic alignment workshops
architecture planning
future-state design
project governance design
PMO setup
stakeholder management planning
schedule optimization
risk management consulting
resource allocation planning
budget planning
critical path analysis
project health assessment
performance monitoring
application hosting services
SaaS platforms
cloud application delivery
on-demand app services
managed software hosting
enterprise app solutions
subscription-based software
web app hosting
hosted business applications
remote application delivery
workflow optimization
automated form processing
spreadsheet scripting
enterprise office routines
task scheduling integration
e-signature automation
collaborative editing solutions
productivity system enhancements
template-based reporting
digital routine systems
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
