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Eastern Multi-Academy Trust Managed Service Procurement
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Descriptions
Eastern Multi-Academy Trust is a regional multi-academy trust with primary and secondary phase academies across the East of England., The first secondary phase Academy, King's Lynn Academy, opened in 2010. 2014 was a period of rapid growth with two primary phase academies - Nelson Academy in Downham Market and Eastgate Academy in King's Lynn - joining the Trust followed in September by another secondary phase academy, King Edward VII Academy. Southery Academy became our third primary phase academy in 2016 and in 2017, the Trust also welcomed North Wootton Academy, Upwell Academy, and Emneth Academy in the primary phase., In 2017 the Trust expanded further afield, with three primary academies in Thetford joining: Diamond Academy, Norwich Road Academy and Admirals Academy. Two more primary schools joined the Trust in the Thetford area, with Queensway Infant Academy in Thetford and West Row Academy in December 2017. Glade Academy in Brandon joined the Trust in January 2018 and Raleigh Infant Academy in July 2018 to complete a Breckland hub., Our academies promote individual learning through inspirational teaching and challenging lessons, driving up academic standards and achievement rates well above national levels. , The Eastern Multi-Academy Trust seeks to offer mutual support from one academy to another, develop shared learning and understanding, collaborate to achieve better outcomes, recognise unique qualities and differences, be positive and aspirational, focus on the successes of individuals and develop a culture of healthy competition., This procurement encompasses the items noted below. In essence, this procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract., Further details regarding timescales are noted below but in summary this is advertised as a 66 month contract with a maximum 5 year managed service with start and end dates as follows: , •Contract Start Date - 1st February 2022, •Service start date - 1st August 2022 , •Service end date - 31st July 2027, The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision. It is envisaged the main part of this will be complete by the end of the Summer of 2022, subject to funding. To enable both planning and any preliminary works to take place the contract will start from the 1st February with the responsibility for the full managed service starting from the 1st August 2022., The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to;, •strategic advice and direction to the Trust regarding ICT, •a core 50 week service, •service desk , •local staffing that bidders deem necessary to deliver the SLA, •responsibility for design, specification, installation and management of all ICT infrastructure, •supply of goods and services based on an agreed Best Value (BV) approach, •management of all ICT against an agreed SLA, •management of 3rd parties, •relevant monitoring, management, patching and reporting, •training - technical and curriculum as necessary, •expectation that the provider will drive innovation, •risk registers and inventory management, •collective partnership targets aligned to the Trusts objectives, •probable integration and upgrade of the communications and security infrastructure
Timeline
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Tender Regions
CPV Codes
80200000 - Secondary education services
72000000 - IT services: consulting, software development, Internet and support
80100000 - Primary education services
80500000 - Training services
80400000 - Adult and other education services
Keywords
adult education
skills workshops
basic education
skill upgrades
IT consulting
school teaching
web services
network support
cloud services
exam preparation
teenage learning
evening classes
IT outsourcing
mature learner programs
primary teacher services
grade 6 12 teaching
pupil development
secondary curriculum
software development
cybersecurity support
foundational learning
elementary education
application maintenance
non-formal education
corporate training
young learners education
professional training
primary schooling
secondary schooling
community learning
school counselling
help desk services
digital transformation
technical skill training
workforce education
technical support
secondary instruction
primary curriculum
system integration
employee development
middle school teaching
high school education
software customization
learning course delivery
lifelong learning
classroom instruction
adolescent education
continuing education
vocational instruction
IT infrastructure management
job competency development
personal development courses
capacity building programs
general education for adults
Workflows
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Buyer Information
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