Open Closing in a 5 months
Erasmus+ Government Authorised Exchange Visa Sponsor
Descriptions
On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe and beyond, with an overall estimated budget of €26.2 billion for the period 2021-27. It is a grant funding scheme offering a broad range of opportunities for learners and staff across the education, training, youth, and sport sectors. Procurement of a Visa Sponsor Separately, the Department is seeking to procure an overarching sponsor to issue Certificates of Sponsorship and ensure compliance with Home Office requirements for a new Erasmus+ Government Authorised Exchange (Temporary Work) visa scheme, for inbound mobilities to the UK where participants are undertaking supernumerary work placements such as traineeships, teacher assignments or training assignments. The DfE is keen to maximise opportunities to participate in procurement for Small to Medium-sized Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs). Consideration will also be given to consortia and collaborative bids from all forms of organisations.
Engagement
**THIS PMEN NOTICE IS TO NOTIFY SUPPLIERS OF A POTENTIAL UPCOMING REQUIREMENT THAT WE ANTICIPATE COULD BE ADVERTISED ** For the purposes of this notice, we have listed the Department for Education as the contracting authority for any awarded contract. We are looking to understand the market available to deliver our potential requirements, so that we can better understand how we may structure our requirements and develop our strategy. All details in this PMEN are subject to being updated or changed in the tender notice. This PMEN does not signify the commencement of any procurement process and does not constitute any commitment by the Department for Education. This is a Preliminary Market Engagement Notice (PMEN) for information purposes only. It is not a formal invitation to tender. You will need to respond to any tender notice that may be issued in order to be considered for any upcoming contract. The PMEN fulfils the requirement for a Preliminary Market Engagement Notice to be issued under the Procurement Act 2023. We will be holding a virtual supplier event on 24th February 2026. Please see below for details. How to engage There will be an introductory market engagement webinar via Microsoft Teams at 11am 24th February 2026, which will run for approximately 60 minutes. The purpose of the event is to: Provide an overview of the responsibility of a GAE visa sponsor. Provide indicative timelines, and thinking of the department on the procurement process. Gather feedback on the design (including timelines) and scope of the tender. We would encourage the attendance of interested suppliers at the market engagement event. We are keen to speak to as many organisations as possible to allow the market to shape our thinking and to ensure that the requirements of any invitation to tender that we may issue are deliverable. Jaggaer All communication and information will be released through Jaggaer. All information from the day, including Q&A, will be made available via Jaggaer to those who are unable to attend. To participate in this opportunity and register your organisation’s interest in attending the webinar, please register for an account and view the “current opportunities” page at Jaggaer https://education.app.jaggaer.com and search for: “project_ project_10326 - Erasmus+ Temporary Worker Visa Sponsorship Services Once you have located project_ 10326, please confirm your interest by selecting “Express Interest” to receive full access to the opportunity. All relevant documentation will be made available in the Data Room, which can be accessed via the “Buyer Attachments” section, under “ITT Details”. Please note, you must answer the question within the “My Response” section and submit your response to ensure registration at the webinar. You can then use the messaging function to provide attendee details.
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
79512000 - Call centre
63515000 - Travel services
75121000 - Administrative educational services
75125000 - Administrative services related to tourism affairs
79994000 - Contract administration services
79342300 - Customer services
72253100 - Help-desk services
75112000 - Administrative services for business operations
75100000 - Administration services
Keywords
customer care
CRM calls
supplier liaison
client support
contract records
client relations
service desk
education licensing
tour licensing support
inbound/outbound calls
contract monitoring
travel logistic support
customer support panels
24/7 user assistance
customer interaction
multi-channel support
helpdesk call centre
excursion planning
public office operations
state agency support
service request handling
bureaucratic services
institutional oversight
live chat help modules
agreement oversight
tourism data management
exam body coordination
help desk services
contract renewals
call handling services
journey setup service
government management
call queue management
contract management
travel consultation
telemarketing operations
multi-tier helpdesk
school regulation
destination oversight
travel route advisory
curriculum oversight
vacation planning
consumer assistance
user support ticketing
call logging tools
call centre services
incident logging system
legal documentation
trip arrangement service
itinerary booking
remote IT support
compliance tracking
after-sales support
customer services
tender coordination
company registration filing
civil sector coordination
corporate records maintenance
technical troubleshooting interface
issue resolution scripting
training program certification
commercial documentation handling
administrative framework implementation
education policy administration
institutional approval services
tour scheduling solutions
procurement administration
customer contact management
tourism infrastructure liaison
help interface development
regulatory administration
business operations facilitation
support team coordination
cultural heritage coordination
public learning administration
technical support channels
corporate registry services
enterprise license management
academic support services
organizational compliance support
multilingual help features
corporate registry coordination
business permit facilitation
policy enforcement services
travel package coordination
visitor visa facilitation
visitor registry administration
education sector governance
travel agent registration
issue resolution workflow
real-time user assistance
service experience management
trade license administration
tourism policy implementation
administrative governance
tourism permit processing
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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