Awarded
Essentials 25 renewal - Microsoft Dynamics 365 Customer Relationship Management
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Descriptions
Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25 tickets a year allowing London Met to raise requests for help or requests for small changes to the CRM.
This support is essential as London Met do not have the necessary expertise regarding the technical arrangements for the CRM to be able to resolve issues, modify software or update software packages within the platform.
Timeline
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Tender Regions
CPV Codes
72261000 - Software support services
Keywords
SLA management
user inquiry handling
software troubleshooting
bug ticket processing
license management support
version patching services
long-term software upkeep
feature request coordination
Tender Lot Details & Award Criteria
1 Tender Lots
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