Open Closing in a 27 days
External Call Handling Service
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Descriptions
Halton Housing require a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call hand ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
call centre services
customer contact management
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Possible bidding competitors
Possible bidding competitors
