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Framework Agreement for a CRM Consultancy to support the Redesign, Development, Support & Related Services for DCCI’s Salesforce Customer Relationship Management System
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Descriptions
Design & Crafts Council Ireland (DCCI) invites tender submissions from interested CRM Consultant Agencies for the redesign, build, implementation, and support of DCCI’s Salesforce CRM System. The project will require the successful tenderer to manage the project – CRM redesign and development, and adoption strategy, liaising with DCCI CRM Administrator and relevant personnel to understand the business needs.
Timeline
Published Date :
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Tender Regions
CPV Codes
72266000 - Software consultancy services
72600000 - Computer support and consultancy services
72246000 - Systems consultancy services
72224000 - Project management consultancy services
72212445 - Customer Relation Management software development services
Keywords
PMO setup
systems analysis
IT advisory
coding services
systems aid
budget planning
IT support consulting
software integration
systems assistance
scalability consulting
software consulting
solution architecture
custom IT planning
personalization engine
sales pipeline software
technical IT consultancy
critical path analysis
requirements analysis
CRM API integration
capacity planning
performance monitoring
software programming
application strategy
software consultancy
tech advisory services
application engineering
IT solution design
lead-to-cash integration
IT systems advisory
feedback loop modules
CRM platform development
enterprise IT evaluation
hybrid support services
schedule optimization
computing guidance
software feasibility studies
digital transformation advice
enterprise software consulting
project health assessment
customer interaction module
platform compatibility analysis
integration strategy design
contact analytics dashboards
customer support ticketing
systems modernization consulting
project governance design
professional tech consultation
custom software development
software architecture planning
stakeholder management planning
infrastructure assessment
system lifecycle guidance
risk management consulting
architecture blueprint planning
operational support advisory
campaign management features
technology troubleshooting consultancy
resource allocation planning
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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