Closed

Framework Agreement for a CRM Consultancy to support the Redesign, Development, Support & Related Services for DCCI’s Salesforce Customer Relationship Management System

Descriptions

Design & Crafts Council Ireland (DCCI) invites tender submissions from interested CRM Consultant Agencies for the redesign, build, implementation, and support of DCCI’s Salesforce CRM System. The project will require the successful tenderer to manage the project – CRM redesign and development, and adoption strategy, liaising with DCCI CRM Administrator and relevant personnel to understand the business needs.

Timeline

Published Date :

23rd Nov 2022 2 years ago

Deadline :

22nd Dec 2022 2 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

software programming

software consultancy

custom software development

systems analysis

application engineering

solution architecture

software integration

coding services

requirements analysis

CRM platform development

customer interaction module

lead-to-cash integration

sales pipeline software

contact analytics dashboards

campaign management features

customer support ticketing

feedback loop modules

personalization engine

CRM API integration

project governance design

PMO setup

stakeholder management planning

schedule optimization

risk management consulting

resource allocation planning

budget planning

critical path analysis

project health assessment

performance monitoring

IT systems advisory

infrastructure assessment

integration strategy design

systems modernization consulting

platform compatibility analysis

architecture blueprint planning

system lifecycle guidance

scalability consulting

capacity planning

enterprise IT evaluation

software consulting

IT advisory

application strategy

software architecture planning

IT solution design

software feasibility studies

digital transformation advice

enterprise software consulting

custom IT planning

IT support consulting

tech advisory services

systems assistance

computing guidance

technology troubleshooting consultancy

operational support advisory

technical IT consultancy

hybrid support services

professional tech consultation

systems aid

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

2. Open Procedure (OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Framework

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors