Closed
Framework Agreement for a CRM Consultancy to support the Redesign, Development, Support & Related Services for DCCI’s Salesforce Customer Relationship Management System
Descriptions
Design & Crafts Council Ireland (DCCI) invites tender submissions from interested CRM Consultant Agencies for the redesign, build, implementation, and support of DCCI’s Salesforce CRM System. The project will require the successful tenderer to manage the project – CRM redesign and development, and adoption strategy, liaising with DCCI CRM Administrator and relevant personnel to understand the business needs.
Timeline
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Tender Regions
CPV Codes
72266000 - Software consultancy services
72600000 - Computer support and consultancy services
72246000 - Systems consultancy services
72224000 - Project management consultancy services
72212445 - Customer Relation Management software development services
Keywords
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
CRM platform development
customer interaction module
lead-to-cash integration
sales pipeline software
contact analytics dashboards
campaign management features
customer support ticketing
feedback loop modules
personalization engine
CRM API integration
project governance design
PMO setup
stakeholder management planning
schedule optimization
risk management consulting
resource allocation planning
budget planning
critical path analysis
project health assessment
performance monitoring
IT systems advisory
infrastructure assessment
integration strategy design
systems modernization consulting
platform compatibility analysis
architecture blueprint planning
system lifecycle guidance
scalability consulting
capacity planning
enterprise IT evaluation
software consulting
IT advisory
application strategy
software architecture planning
IT solution design
software feasibility studies
digital transformation advice
enterprise software consulting
custom IT planning
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
Tender Lot Details
2 Tender Lots
Workflows
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Buyer Information
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Possible Competitors
1 Possible Competitors