Awarded
Future IT Sourcing Programme. End User Computing Services.
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Descriptions
The EUCS Contract will provide the MoJ's centralised and distributed computing environment for both hardware and common workplace productivity applications.The EUCS services include the provision and maintenance of:— Client devices (desktops, thin clients, laptops and tablets),— Peripheral equipment, such as directly attached printers and scanners, cameras, headsets, etc.,— Support for mobile client devices, such as blackberry and smart phones,— Storage (including unstructured) for user's personal, shared data, messaging & archived data,— Messaging service for end users and business applications, including email and fax services,— Presentation and provisioning service that will provide a consistent end user experience,— Identity and access management services,— Directory service that manages information about people, devices and rights to services,— Information assurance and risk management,— Service management functions and to work and collaborate with other FITS Suppliers,— Live and non-live environments, including training environments,— Distributed platforms hosted in local server rooms that support AMS business applications, and— Collaboration services (Office automation, workgroup collaboration, device and enterprise search, address book, calendars and instant messaging).
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
72590000 - Computer-related professional services
32000000 - Radio, television, communication, telecommunication and related equipment
51000000 - Installation services (except software)
50000000 - Repair and maintenance services
72250000 - System and support services
72260000 - Software-related services
72510000 - Computer-related management services
Keywords
scanners
telecom device
on-site assembly
IT consulting
keyboards
web services
shredders
network support
cloud services
radio equipment
office hardware
systems analysis
coding services
IT systems
IT outsourcing
network service routing
software integration
tech assistance packages
tailored IT solutions
software development
cybersecurity support
user manual creation
solution architecture
IT expert consultancy
equipment alignment
helpdesk coordination
application maintenance
projection systems
troubleshooting visit
full-cycle IT support
calibration service
onsite repair support
requirements analysis
managed systems support
equipment repair service
integration planning
version upgrade support
mechanical anchor setup
control panel setup
communication apparatus
broadcast receiver
digital workflow control
digital solutions
help desk services
software programming
hardware commissioning
enterprise software
digital transformation
television equipment
software consultancy
fixture installation
technical support
application software
training and onboarding
non-software integration
application engineering
system integration
deployment assistance
software customization
repair diagnostics
emergency repair team
IT support framework
packaged applications
user support coverage
specialist IT services
structural bracket installation
tech strategy facilitation
technical systems advisory
IT infrastructure management
centralized IT monitoring
computing profession services
maintenance contract service
infrastructure maintenance
end-to-end system services
computer project expertise
piping system installation
software lifecycle guidance
IT performance supervision
custom software development
digital professional support
tech writing and documentation
component replacement service
service desk implementation
software package and information systems
computer asset management
lighting fixture mounting
service schedule planning
specialized IT assistance
managed support frameworks
professional technology support
infrastructure lifecycle control
preventive maintenance program
platform migration services
integrated system operations
reactive and proactive IT services
hardware lifecycle tracking
Workflows
Status :
Procedure :
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Details
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Buyer Information
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