Awarded
Future IT Sourcing Programme. End User Computing Services.
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Descriptions
The EUCS Contract will provide the MoJ's centralised and distributed computing environment for both hardware and common workplace productivity applications.The EUCS services include the provision and maintenance of:— Client devices (desktops, thin clients, laptops and tablets),— Peripheral equipment, such as directly attached printers and scanners, cameras, headsets, etc.,— Support for mobile client devices, such as blackberry and smart phones,— Storage (including unstructured) for user's personal, shared data, messaging & archived data,— Messaging service for end users and business applications, including email and fax services,— Presentation and provisioning service that will provide a consistent end user experience,— Identity and access management services,— Directory service that manages information about people, devices and rights to services,— Information assurance and risk management,— Service management functions and to work and collaborate with other FITS Suppliers,— Live and non-live environments, including training environments,— Distributed platforms hosted in local server rooms that support AMS business applications, and— Collaboration services (Office automation, workgroup collaboration, device and enterprise search, address book, calendars and instant messaging).
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
72590000 - Computer-related professional services
32000000 - Radio, television, communication, telecommunication and related equipment
51000000 - Installation services (except software)
50000000 - Repair and maintenance services
72250000 - System and support services
72260000 - Software-related services
72510000 - Computer-related management services
Keywords
keyboards
scanners
projection systems
shredders
office hardware
radio equipment
television equipment
communication apparatus
telecom device
broadcast receiver
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
equipment repair service
preventive maintenance program
troubleshooting visit
onsite repair support
maintenance contract service
repair diagnostics
component replacement service
service schedule planning
emergency repair team
calibration service
on-site assembly
fixture installation
equipment alignment
control panel setup
piping system installation
lighting fixture mounting
non-software integration
hardware commissioning
structural bracket installation
mechanical anchor setup
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
infrastructure lifecycle control
IT performance supervision
helpdesk coordination
managed support frameworks
service desk implementation
hardware lifecycle tracking
network service routing
computer asset management
centralized IT monitoring
digital workflow control
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
