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Future model to evaluate the quality of the verification service customer experience
Descriptions
This work will identify and propose a preferred national customer survey model. This should use a standardised methodology to evaluate the quality of the verification service customer experience across all 32 local authority verifiers to evidence their performance against the Performance Framework for Verifiers (2017).
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R&D services
innovation consultancy
feasibility studies
technology development
scientific advisory
experimental design
product innovation
applied research
industrial consultancy
development support
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2 Tender Lots
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