Closed

Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement

Descriptions

NHS England is looking to the market to comment on a draft specification for the project "The Future of Patient Feedback - A Roadmap for Measurement, Insight and Improvement", and also understand the capacity and capability of the market to understand how this potential opportunity may be procured. We are asking potential providers to complete the Request for Information document included within the Documents section on this portal. Crucially, the programme will design a future feedback model that is accessible, inclusive, and reflective of the full diversity of patient health journeys. It will align with strategic enablers such as the NHS App and Federated Data Platform (FDP), and support implementation of the commitments set out in the NHS 10YHP. To access the RFI please follow the link: https://health-family.force.com/s/Welcome Reference C379029

Timeline

Published Date :

30th Jul 2025 5 months ago

Deadline :

20th Aug 2025 4 months ago

Contract Start :

17th Nov 2025

Contract End :

15th Apr 2026

CPV Codes

Keywords

social research

social behavior analysis

social data collection

societal trend analysis

social impact assessment

community research

ethnographic research

sociological study services

social attitudes surveying

qualitative field studies

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk