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FW Services- Partnership Customer Support- Multi Site 0628
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Descriptions
Tender to provide vulnerable customer support programme (2026-2028) SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which delivers lasting outcomes through joined-up services that benefit ....see more
Timeline
Published Date :
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Tender Regions
CPV Codes
79512000 - Call centre
75200000 - Provision of services to the community
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
civic engagement support
call handling services
call queue management
telemarketing operations
call centre services
local welfare programs
residential program delivery
social inclusion initiatives
volunteer coordination services
customer contact management
public assistance management
municipal welfare distribution
community outreach services
neighborhood support services
community facility coordination
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Possible bidding competitors
Possible bidding competitors
