Awarded

​​Generative AI for customer contact - Live Trials​

Descriptions

Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing.

It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment

Timeline

Published Date :

23rd Jan 2026 3 days ago

Deadline :

23rd Jan 2026 3 days ago

Contract Start :

N/A

Contract End :

N/A

Keywords

top-level consultancy

executive consulting

leadership advisory

business strategy support

corporate governance advisory

management process review

strategic management advice

general management consultancy

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Workflows

Status :

Awarded

Procedure :

CallOffFromFrameworkAgreement

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk