Open Closing in 14 days

Gesture of Goodwill Platform/ App

Descriptions

TPT currently uses a Gesture of Goodwill application to enable authorised colleagues to issue gestures of goodwill to customers during service recovery situations. The system allows colleagues to issue goodwill gestures to customers at the point of i ....see more

Engagement

TPT is reviewing its current approach to this system and wishes to engage with the market to better understand the solutions available that could support this capability in the future. The aim of this PME is to gather information from potential suppl ....see more

Timeline

Published Date :

1st May 2026 Today

Deadline :

15th May 2026 in 14 days

Contract Start :

30th Sep 2026

Contract End :

30th Sep 2029

Tender Regions

Keywords

IT consulting

web services

network support

cloud services

IT systems

IT outsourcing

software development

cybersecurity support

application maintenance

ledger automation

digital solutions

help desk services

enterprise software

digital transformation

technical support

application software

system integration

software customization

secure checkout engine

banking software coding

+9 more

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

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Possible bidding competitors