Awarded
GP Patient Survey
Descriptions
The GP Patient Survey (GPPS) seeks the views of over two and a half million people every year about their experience of GP services and NHS dentistry. It produces an extensive database that can be used by a wide range of stakeholders for developing services and policies to improve patient experience. The survey is sent out physically to patients in January and July. This is a very high profile survey, which the Secretary of State, and other DH Ministers have a high level of interest in. It is the biggest survey of its kind, and is used to collect data on a wide range of issues in addition to its primary focus on GP practices. The results of the survey are an official statistic, and are used to inform the NHS England. •The specific requirements for potential suppliers will be to manage and operate the GPPS, including: oQuestionnaire Redesign: To review the current survey and ensure the questions reflect priority and patient need (to ensure relevancy, quality and value) oSampling and Cognitive Testing of Questionnaire: Testing of the questionnaire for patient understanding, applicability and reliability etc. oFieldwork: Running the survey via post, managing the phone-line and translation survey in 13 languages (incl. British Sigh Language). oData analysis, communications and reporting: To collate, analyse and publish results at a national and local level, and make these available for NHS England and the public. oStakeholder management: To manage the telephone helpline services.
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Tender Regions
CPV Codes
79330000 - Statistical services
79311000 - Survey services
79320000 - Public-opinion polling services
79312000 - Market-testing services
79315000 - Social research services
Keywords
survey services
questionnaire design
sample surveys
opinion surveys
data collection
field surveys
online surveys
telephone surveys
survey implementation
survey data gathering
market testing services
product testing
consumer response testing
pilot marketing
test marketing
market validation studies
prototype testing
test campaign conduction
product trial evaluation
consumer feedback collection
social research
sociological study services
community research
social behavior analysis
qualitative field studies
social impact assessment
social attitudes surveying
societal trend analysis
ethnographic research
social data collection
public-opinion polling
opinion survey services
public sentiment polling
voter polling
opinion research
public attitude surveys
census-type polling
community opinion monitoring
poll conduction services
public views measurement
statistical services
data analysis
quantitative research
statistics compilation
statistical modelling
demographic analysis
statistical survey support
data processing
statistical reports
numeric data evaluation
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
