Closed

Greater Anglia Shared Services - Customer Experience and Delay Repay

Descriptions

Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Company (TOC) Greater Anglia (GA) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, ba ....see more

Timeline

Published Date :

16th Jul 2021 4 years ago

Deadline :

16th Aug 2021 4 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

UK

CPV Codes

79342300 - Customer services

Keywords

customer care

client support

client relations

service desk

customer interaction

help desk services

consumer assistance

after-sales support

customer services

service experience management

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Closed

Procedure :

Negotiated procedure with prior call for competition

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk