Closed

Hackney Council - Shoreditch Parkside Development Customer Care Services

Descriptions

The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior to completi ....see more

Timeline

Published Date :

10th Apr 2025 10 months ago

Deadline :

5th Jun 2025 8 months ago

Contract Start :

21st Sep 2025

Contract End :

31st Jul 2028

Tender Regions

Keywords

issue resolution

customer support

service recovery

CRM platform

after-sales care

lead nurturing tool

client interaction log

customer-care services

care coordination

relationship maintenance

proactive support

customer dashboard UI

sales pipeline tracker

account management

service follow-up

customer feedback analyzer

opportunity management system

marketing automation suite

contact segmentation tool

customer profiling engine

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk