Open Closing in a 2 months
Hackney Council - Shoreditch Parkside Development Management Services
Descriptions
The procurement is for Management Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior to completion of the residential buildings. Shoreditch Parkside is a mixed-use scheme located next to Shoreditch Park in the Hoxton area of Shoreditch in the London Borough of Hackney. The scheme is part of a mixed use development, where Hackney Council is the developer, and pertains to the management of the two 20 and 25 storey towers which will accomodate 290 private and 30 shared ownership occupiers. There is one commercial unit at the ground floor of one of the blocks, which will be retained by the Council. Recovery of Service Charge will be direct with private owners, and through Hackney leaseholder services for the shared ownership homes. The management of the 51 social rent homes which are also being delivered (as two separate blocks) in this masterplan are not included in this tender, and will be managed by Hackney Council as RSL. An overview of the scope of services required from the opreating partner is listed below: •Facilities Management •Employment of Staff •Statutory Compliance •Insurance Management •Tenancy Management Services •Technology and Systems Management •Data and Information Management •Asset Management •Pre-Start and Mobilisation Services •Financial Management The blocks are due to be completed in Spring/Summer 2026, and this procurement will be for the initial contract for the management of these blocks. These services are being procured by Hackney Council, and will be subsequently novated to the Management Company once set up. This management company is anticipated to be set up as a company limited by guarantee, under Council ownership (and subject to Cabinet approvals).
Timeline
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Tender Regions
CPV Codes
70330000 - Property management services of real estate on a fee or contract basis
79342320 - Customer-care services
79993000 - Building and facilities management services
Keywords
HVAC oversight
issue resolution
premises upkeep
customer support
service recovery
site management
after-sales care
facility operation
property supervision
building maintenance
facilities management
real estate operations
realty administration
customer-care services
care coordination
utility management
property management
relationship maintenance
proactive support
estate administration
account management
service follow-up
commissioned property services
infrastructure maintenance
realty facility management
building services coordination
property caretaker services
contract property oversight
asset management services
contracted estate management
Tender Lot Details & Award Criteria
1 Tender Lots
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