Closed

HD2027 - Market Soundings for the Provision of all in one Helpdesk Solution

Descriptions

The CSO wishes to engage with suitable service providers to discuss options/functionality etc. in relation to the provision of an all in one, robust, omni-channel helpdesk/contact centre to facilitate citizens engagement with the Census 2027. The solution will facilitate the CSO in capturing Census queries and responding effectively to these via the use of appropriate market technologies.

Timeline

Pretender :

Not Identified

Published Date :

13th Nov 2022 in a 2 years

Deadline :

28th Nov 2022 in a 2 years

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

72253000 - Help-desk and support services.

64227000 - Integrated telecommunications services.

79512000 - Call centre.

64200000 - Telecommunications services.

72253100 - Help-desk services.

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors