Awarded
HEA CRM - Tender for Customer Relationship Management System and Related Services
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Descriptions
The Contracting Authority wishes to engage in a competitive process for the establishment of a single-operator framework agreement for the Provision, Implementation and Support of a Customer Relationship Management System and Related Services to the ....see more
Timeline
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Tender Regions
CPV Codes
72212445 - Customer Relation Management software development services
48810000 - Information systems
Keywords
CRM platform
lead nurturing tool
enterprise data bus
personalization engine
client interaction log
sales pipeline software
content indexing engine
CRM API integration
data processing platform
reporting framework
lead-to-cash integration
customer dashboard UI
feedback loop modules
sales pipeline tracker
CRM platform development
BI interface module
inter-system integration tool
customer interaction module
contact analytics dashboards
customer support ticketing
information workflow system
customer feedback analyzer
automated decision system
opportunity management system
knowledge management interface
marketing automation suite
campaign management features
transaction processing engine
contact segmentation tool
customer profiling engine
Tender Lot Details & Award Criteria
1 Tender Lots
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