Awarded
Help-desk systems and support (IS and Facilities).
Descriptions
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:— IT Incident and FM Call Logging via a web-based portal and mobile application (app).— Searchable Service Catalogues.— Self-service Service Requests.— Recording and management of IS Change Requests.— Searchable knowledge-base.
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72253100 - Help-desk services
Keywords
Workflows
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Possible Competitors
1 Possible Competitors
