Awarded
HMPPS Prisoner's Family Helpline 2026 2029
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Descriptions
The Prisoner’s Family Helpline provides advice and information on all aspects of the Criminal Justice System from what happens on arrest, visiting a prison, to preparing for release. In addition to practical support, the helpline is there to offer ....see more
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
75231230 - Prison services
Keywords
24/7 user assistance
inmate supervision
service request handling
multi-tier helpdesk
user support ticketing
incarceration management
incident logging system
remote IT support
technical troubleshooting interface
penitentiary administration
support team coordination
prison facility management
correctional institution operations
issue resolution workflow
Tender Lot Details & Award Criteria
1 Tender Lots
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