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Housing 21 - Market Engagement - Housing Management System (HMS)

Descriptions

Housing 21 wishes to conduct a market engagement exercise to support specification development for our Housing Management System (HMS) requirement. The aim is to improve how we bring essential resident and property information together to create a holistic view for front line colleagues as well as corporate teams to enable more effective operations and ultimately, an enhanced service for residents of Housing 21. Housing 21’s devolved operating model provides personal presence in individual schemes; value of this to our residents is reflected in the feedback and survey results. To achieve this, local housing managers have much responsibility; particularly in a sector of increasing regulatory control. Potential HMS solutions should bring not only greater visibility of data to inform decisions but also increased intuitiveness and ease of use. Please review the attached 'Housing Management System - Market Engagement Notice' for further detail. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-Software-related-services./AHH8R4KYQ7 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/AHH8R4KYQ7

Engagement

Please refer to 'Housing Management System - Market Engagement Notice' document for further detail on the scope, response request and timetable of the market engagement process. Please note the contract term dates are an estimate and will not be confirmed until the tender notice is published.

Timeline

Published Date :

6th Feb 2026 3 days ago

Deadline :

2nd Mar 2026 in a 21 days

Contract Start :

2nd Nov 2026

Contract End :

1st Nov 2031

CPV Codes

Keywords

user manual creation

integration planning

version upgrade support

training and onboarding

deployment assistance

software lifecycle guidance

tech writing and documentation

platform migration services

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk