Awarded
HRB 2021 Reading room software - Secure Committee Management & Reading Room Software
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Descriptions
The Health Research Board (HRB) is a state agency that supports research and provides evidence to prevent illness, improve health and transform patient care. The HRB has 65 staff. Our annual budget is in excess of €45m and we manage a research inve ....see more
Timeline
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Tender Regions
CPV Codes
48510000 - Communication software package
72261000 - Software support services
72260000 - Software-related services
Keywords
SLA management
text/voice/chat platform
user inquiry handling
software troubleshooting
user manual creation
presence status manager
real-time alert system
integration planning
version upgrade support
internal messaging hub
training and onboarding
instant messaging client
deployment assistance
notification dispatcher
bug ticket processing
message encryption client
communication history tool
license management support
version patching services
software lifecycle guidance
tech writing and documentation
long-term software upkeep
feature request coordination
unified communications tool
platform migration services
threaded conversation interface
Workflows
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Details
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Buyer Information
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