Awarded

ICT Managed Services, Support and Projects

Descriptions

MSLETB is seeking a Provider to provide full ICT managed services and support including but not limited to remote and onsite support, services, maintenance, software & hardware management and implementation, support and high-level consultancy.

Timeline

Published Date :

27th Apr 2023 2 years ago

Deadline :

11th Jan 2023 3 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

IT consulting

desktop aid

system support

web services

network support

cloud services

IT outsourcing

client-computer support

help desk support

customer support panels

user support solutions

24/7 user assistance

software development

cybersecurity support

IT support services

application maintenance

service request handling

technical user guidance

live chat help modules

help desk services

digital transformation

remote support services

technical assistance

technical support

infrastructure support

multi-tier helpdesk

system troubleshooting

computing assistance

system integration

user support ticketing

software customization

call logging tools

incident logging system

remote IT support

technical troubleshooting interface

technical incident resolution

issue resolution scripting

IT infrastructure management

help interface development

support team coordination

technical support services

technical support channels

multilingual help features

issue resolution workflow

real-time user assistance

operational troubleshooting

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Workflows

Status :

Awarded

Procedure :

2. Open Procedure (OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk