Awarded
ICT Managed Services, Support and Projects
Descriptions
MSLETB is seeking a Provider to provide full ICT managed services and support including but not limited to remote and onsite support, services, maintenance, software & hardware management and implementation, support and high-level consultancy.
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
71356300 - Technical support services
72253100 - Help-desk services
72610000 - Computer support services
Keywords
technical support services
help desk support
infrastructure support
system support
operational troubleshooting
technical user guidance
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
real-time user assistance
issue resolution scripting
help interface development
call logging tools
customer support panels
live chat help modules
technical support channels
multilingual help features
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors