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ICT Managed Services Tender
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Descriptions
Core Managed ICT Services: Level 1, Level 2 and Level 3 support service across HIQA’s ICT estate, ensuring operational efficiency, Service continuity and user satisfaction for an initial term of three years with 2 optional extensions of a further o ....see more
Timeline
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CPV Codes
72253000 - Help-desk and support services
Keywords
24/7 user assistance
service request handling
multi-tier helpdesk
user support ticketing
incident logging system
remote IT support
technical troubleshooting interface
support team coordination
issue resolution workflow
Tender Lot Details & Award Criteria
1 Tender Lots
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