Closed

ICT 3rd Line Support and OOH Support 2020

Descriptions

GreenSquare are seeking a Service Provider to provide full management, support and advice for comprehensive telephone and remote support of their business critical IT systems and a number of related projects. The contract period will be for an initial 12 months with the option to extend by a further 12 month period.

Timeline

Published Date :

19th Aug 2020 5 years ago

Deadline :

17th Sep 2020 5 years ago

Contract Start :

1st Nov 2020

Contract End :

31st Oct 2021

Tender Regions

Keywords

desktop aid

systems aid

IT support consulting

systems assistance

client-computer support

user support solutions

IT support services

technical IT consultancy

IT technical help

help desk services

low-level OS support

remote support services

technical assistance

infrastructure support

system troubleshooting

tech advisory services

computing assistance

hybrid support services

computing guidance

technical incident resolution

system optimization services

software crash resolution

hardware-level diagnostics

device compatibility resolution

professional tech consultation

technical configuration help

critical failure response

operational support advisory

technology troubleshooting consultancy

advanced system troubleshooting

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Workflows

Status :

Closed

Procedure :

Other

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk