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ID 3170614 DfE — Enquiry Handling Service for the Go For It Programme
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Descriptions
Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a contractor to deliver an enquiry handling service to support the go for it programme. The primary aim of the enquiry handling service is ....see more
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
79510000 - Telephone-answering services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79512000 - Call centre
32000000 - Radio, television, communication, telecommunication and related equipment
64000000 - Postal and telecommunications services
Keywords
CRM calls
telecom device
office support
legal services
radio equipment
phone support
call answering
message taking
inbound/outbound calls
marketing consulting
multi-channel support
business services
switchboard services
helpdesk call centre
receptionist answering
message delivery network
communication apparatus
broadcast receiver
advisory services
incoming call handling
call handling services
call queue management
television equipment
letter and data dispatch
corporate support
telemarketing operations
communications delivery
security services
call center answering
printing services
professional services
call screening services
call centre services
hotline management
recruitment services
telecom mail linkage
telephone-answering services
correspondence and data routing
customer contact management
postal-telecom network services
postal communication services
postal-telephony integration
mail and telecom infrastructure
contact centre operations
mail and telecom provision
Workflows
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Details
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