Awarded

IE_EPA_2022_CRM - Dynamics 365 Support Services

Descriptions

RFT for the supply of contract services for the support of Dynamics 365 applications and the Dynamics 365 environment.

Timeline

Published Date :

15th Mar 2023 2 years ago

Deadline :

19th Sep 2022 3 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

bug fixing

data governance

SLA management

error correction

data stewardship

version upgrades

user inquiry handling

software troubleshooting

customer support panels

24/7 user assistance

information management

platform support modules

IT repair services

data lifecycle control

enterprise data policy

dataset coordination

master data management

service request handling

initial system setup

live chat help modules

server uptime monitoring

application updates

legacy system support

OS assistance services

multi-tier helpdesk

software patching

user support ticketing

call logging tools

incident logging system

remote IT support

software maintenance

parameterization logic

user access setup

custom module activation

metadata handling

bug ticket processing

technical troubleshooting interface

issue resolution scripting

structured data supervision

environment variable tuning

license management support

help interface development

version patching services

support team coordination

infrastructure troubleshooting

technical support channels

system performance tuning

multilingual help features

long-term software upkeep

license activation configuration

remote diagnostics services

issue resolution workflow

digital record administration

feature enablement scripting

feature request coordination

real-time user assistance

software maintenance workflows

patch application support

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

EPA Open Procedure (OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk