Interpretation and Translation Services (BC)

Descriptions

***THIS NOTICE IS FOR A MARKET ENGAGEMENT EVENT ONLY***

NHS Arden and Greater East Midlands CSU on behalf of NHS Black Country ICB (BC) (referred to as the Commissioner), intend to conduct a Competitive Flexible Process under The Procurement Act 2023 to seek a suitably experienced and qualified supplier to provide Interpretation and Translation Services. The procurement route will be finalised following the market engagement. Suppliers are invited to attend a virtual market engagement event where the Commissioner will discuss their requirements and seek feedback from the market.

The aim of the service is to provide an integrated language and communication service for patients accessing primary care services commissioned by NHS Black Country ICB.

Further details can be found in II.2.4.1.

The virtual market engagement event will be held on 16th September 2025 at 13:00 to 14:30, via MS Teams, with a 30-minute 1:1 session being offered on 17th September 2025 between 09:00 and 17:00 and 22nd September 2025 between 09:00 and 17:00. Attendance to the market engagement event on 16th September 2025 is mandatory should you require a follow up 30-minute 1:1 session to ensure fairness across all suppliers.

You are invited to complete a questionnaire and confirm your attendance to the market engagement event, and confirm if you would like a follow up 30-minute 1:1 session, by accessing Atamis (Health Family) (https://health-family.force.com/s/Welcome), search for project “C380665 – Interpretation and Translation Service (BC) – Market Engagement" and complete the online questionnaire by 17:00 12th September 2025.

You will be able to locate and access the MS Teams invitation within the documents area, along with further information regarding the service.

An invitation will be issued for the allocated 30-minute time slot. Sessions will be scheduled on a first come first served basis.