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Invitation to Tender (ITT)-For: Outsourcing and Management of TMG Call Centre Services in Japan
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Descriptions
The primary objective of this ITT is to find a professional call centre company to support British Council ESAT-J in Japan to provide a standardized, efficient, security, integrity and scalability in the delivery process across Tokyo.
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
call centre services
customer contact management
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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